Shipping policy
At BODA, our goal is to provide a seamless shipping experience. Below, you'll find detailed information about our shipping methods, delivery times, and other key details.
Standard Delivery
We currently ship only to the continental United States. In-stock orders are processed and shipped within 3-5 business days. Once your package is shipped, it should arrive within 3-5 business days, depending on your location. You will receive a confirmation email with the tracking number when your package ships from our warehouse.
Domestic Shipping Rates
- Applies only to the continental U.S.
- Carriers: Deliveries within the 48 contiguous states are made via UPS Ground or other common carriers.
- Additional Surcharges: Remote destinations or specific methods may incur extra charges, shown at checkout.
Address Verification
Please ensure that your shipping address is correct and complete at the time of purchase. BODA cannot be held responsible for delays or delivery failures due to incorrect or incomplete addresses. Address verification is essential to avoid any disruptions in the delivery process.
Order Cancellations
If you cancel your order after it has been shipped or processed, you will be responsible for round-trip shipping charges, even if BODA covered the original shipment cost. To avoid these charges, contact us promptly if you wish to make changes to your order. Email us: support@bodausa.com
Delivery Inspection
We encourage you to inspect your packages and products carefully upon delivery. Neither BODA nor the carrier is liable for damages unless noted at the time of delivery. If there are issues, contact us within three (3) days of receipt, and we'll work to resolve them.
Shipping to Remote Locations
If you live in a remote area, your delivery may take longer than usual. We will provide an estimated delivery time during checkout, but actual times may vary based on location accessibility.
Customer Support
Our customer support team is here to help with any questions or concerns regarding your order or shipping options. Please don’t hesitate to reach out via email (support@bodausa.com) or phone; we are dedicated to ensuring your experience with BODA is smooth and enjoyable.